Service Management

Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers, IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. This tool can be extremely useful for all types of business managers for... Platforms: Windows

iKode Service Desk X is a web-based, easy to use and free customer service software and service management software to resolve IT issues by ITSM work flows. iKode Service Desk X provide a broad range of professional fully integrated Service Management tool and offers a low cost of ownership... Platforms: *nix, iOS, iOS 4.x

This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more... Platforms: All

Microsoft System Center Service Manager 2010 is a flexible platform for automating and adapting IT Service Management best practices to your organization’s requirements. It provides built-in processes based on industry best practices for incident and problem resolution, change control, and... Platforms: Windows

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to... Platforms: Windows, Windows 8, Windows 7, Windows Server

Work Order XP's service management software, maintenance management software and service dispatch software. Work Order XP is a service management software, maintenance management software and service dispatch software that provide support for your mobile workforce, empowering it with the... Platforms: Windows

Kalkun is open source web-based SMS (Short Message Service) management, it use gammu-smsd (part of gammu family) as SMS gateway engine to deliver and retrieve messages from your phone/modem. Features: * Multiple database backend * Multiuser * Conversation * Flash SMS * Custom folder... Platforms: Mac

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to... Platforms: Windows, Windows 8, Windows 7, Windows Server

ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of... Platforms: Windows, Windows 8, Windows 7, Windows Server

Miracle Service provides a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management information along with Dispatching, Inventory, Invoicing and Reporting. From our powerful inventory module through our integrated service management module to... Platforms: Windows, Windows Vista

FireScope Business Service Management, Business-Edition (BE) is the first BSM solution on the market available as a free, downloadable trial. Everything you need to better align IT with the business is included in this 400 meg virtual machine. The trial has no feature restrictions, just a... Platforms: Windows, Mac, *nix

IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool.iTop also offers mass import tools and web services to integrate with your IT Platforms: PHP

KSlackService is a service manager for Slackware and, if the service management is compatible, for Slackware-based distributions. Platforms: *nix

AyaNova has powerful features to help manage all aspects of service. Use AyaNova service workorders to schedule individual or multiple users, enter in TO DO tasks, identify equipment that is to be serviced to maintain a service history, identify parts used in service, track service labor for... Platforms: Windows, Windows 8, Windows 7, Windows Server

FireDaemon Trinity is an Windows Service Management Platform. Trinity is comprised of three components: Enterprise Management Console, Web Server and Console Application. The Management Console gives you control over services running on all machines on your network. It allows you to remotely... Platforms: Windows

ESC Mobile connects your mobile field workforce to your ESC service management software to improve productivity, service and profits. Give field techs access to essential job information, managers the ability to assign jobs and schedule technicians remotely, and office personnel real-time updates... Platforms: iOS

With QBIS Service Desk for iPhone your customer support will have the same visibility into the service management system and request activity as they would from the web interface allowing users to easily view, edit, and manage requests while on the go. The app gives flexibility to stay on top of... Platforms: iOS

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools.... Platforms: Windows, Pocket PC, BlackBerry,iPhone,iPod,iTouch,Palm,Java

Anti Trojan Elite is a trojan horse remover and system security manager.IE repairer; Network/Process/service management. System optimization. The reason you select Anti Trojan Elite: First-class trojan scanning engine! Binded Trojan horse is easy find out! fix a date is feature library defend!... Platforms: Windows

Network ready wide range service management and scheduling program designed for businesses with complex scheduling issues. Elimate needless drive time, missed appointments, double-bookings or worse cancelations.Automatically schedules all jobs/tasks only to those who are qualified and available,... Platforms: Windows